Use Cases
How can the implementation of our solutions look like?
Our API-based products enable the design of individual advisory solutions according to the ideas and needs of our customers (content, front-end customization, colors, fonts).
The modular structure is not only an advantage for the individualization of the solutions, but also enables a short implementation time. Our solutions support lead generation, advice and closing on all sales channels.
overview
self-service
Self-Service
Create additional digital touchpoints for customers.
The integration of self-service solutions creates more flexibility for customers without losing high quality advice. The possibilities range from calculating pensions and household budgets over to holistic advisory paths and annual self-checks. By using our API-based solutions customers can manage their concerns easily via website, portal, or app, regardless of business hours. This not only gives end customers more flexibility, but also results in an increase of high quality leads. Thanks to direct connections to existing systems, data is updated in real time, making time-consuming data entries and reviews no longer necessary.
An overview of all the products can be found here.
AI
AI Assistants for financial distribution
Seamlessly integrate personalized financial advice into your digital channels.
Today, customers also expect to make financial decisions wherever they already manage their finances – for example, within their banking app or customer portal. Our API-first architecture enables personalized financial and insurance advice, as well as data-driven recommendations, to be seamlessly integrated into existing apps and portals. This creates end-to-end customer journeys covering everything from retirement planning and wealth building to analyzing individual insurance and protection needs.
The API architecture also ensures that the advisory logic can be used not only in traditional digital interfaces, but also through AI-powered chat and voice assistants. Via our MCP server, the APIs can be seamlessly connected to enterprise LLMs as well as leading AI platforms such as ChatGPT, Gemini, and Claude.
For financial institutions, this enables a fast and flexible integration of powerful advisory services. At the same time, the solution unlocks new opportunities for cross-selling and upselling, strengthens customer loyalty, and delivers a consistent advisory experience across all digital touchpoints.
Sounds interessting? Let's talk.
customerportal
Customer Portal: Insurance advice made easy
Keep all your insurance policies in one place – easy to manage and accessible anytime.
With the ÖBV Customer Portal, customers gain a centralized digital overview of all their insurance policies – fast, transparent, and available 24/7. Contracts can be viewed at a glance, including policy status, premiums, payment methods, and insured persons. Changes to personal information such as name, address, or contact details can be easily initiated online.
An integrated mailbox consolidates all communication in one place, while new requests – such as data updates or general inquiries – can be submitted directly through the portal. Accident claims can also be reported quickly and conveniently online. For those who prefer personal support, dedicated advisors remain visible and easily contactable at all times.
The result: more efficient processes, greater transparency, and a seamless, customer-friendly service experience from start to finish.
productadvisory
Product Advisory: Unit-linked life insurance
Holistic, IDD-compliant advice in 4 steps.
Unit-linked life insurances are one of the most complex products in the insurance industry, why a completely integrated process is even more important to ensure a good and transparent advice. We cover regulatory requirements, product configuration as well as the comparison of different product variants. According to the given information of your customers, the optimal fund portfolio is generated with one click and the offer (including documentation) is created seamlessly. In this way, we not only guarantee efficient and holistic advice, but also ensure a customer-centric approach with full transparency for end customers.
4 steps in a nutshell:
- IDD compliant advisory including appropriateness and suitability test & ESG
- Product configuration & display of different product variants
- Portfolio planning
- Application preparation
See our PRO Demo Version to click through our products and solutions.
advisorsolution
Holistic solutions for advisors
Individual advisory paths increase the quality of customer service.
Duplicating data entries are a thing of the past when implementing a digital advisory solution. Thanks to our API-based modules, riskine products can be combined individually. We make sure to design individual solutions according to requirements, ranging from an objective risk analysis to a needs assessment over to a full product advisory path. Customer-centric advisory solutions not only improve the quality of consulting and increase the customer satisfaction, but also have a positive effect on your sales performance (more X-selling, higher premiums, less churn).
See our PRO Demo Version to click through our products and solutions.
brokersolution
Broker solution for private and business customers
Customer-centric advisory solutions to optimize broker sales.
Leading brokers in the business sector have been relying on our advisory solutions for several years. Starting with the holistic risk analysis, to the digital application and offer, we enable brokers with different professional experience to make sound commercial consulting. Insurance companies and brokers benefit equally from the use of an integrated solution as the holistic implementation not only creates additional X-selling potential, but also reduces complexity in the application and saves time and costs. In addition, all insurance tariffs are directly linked to our solution, including shadow processing via third-party systems.
You want to know more about our broker solutions? Contact us.
kontakt
Do you have any questions about our products?
Feel free to send us an inquiry and we will get back to you asap.
